Shipping policy

送貨方式及條款

我們目前提供以下送貨方式:

1. 本地速遞派送

在網上商店結帳並選擇運送方式時,可以選擇「速遞派送」。凡購物滿港幣$300即享免費送貨服務,港幣$300以下的訂單則只能以「到付」的形式派送;在確認客戶的訂單付款後,我們會在 5 個工作天內將貨品寄出,並在寄出後以電郵通知客戶快遞單號以供追蹤。

備注:若未能提供訂單上的產品(或包括送貨的相關服務),我們會在寄出貨品前以電郵或電話通知客戶並安排退款;我們亦保留權利可全權酌情不接納或取消訂單。

2. 自取

在網上商店結帳並選擇運送方式時,可以選擇「自取」。在確認客戶的訂單付款後,我們將會以電郵聯絡客戶約定具體交收日期與時間。

自取地址:香港新界屯門青山公路8號嶺南大學劉仲謙樓高層地下虎地書室

(由港鐵兆康站步行約10分鐘)前往嶺南大學方法

取貨時間:星期一至五 (上午9-下午5),如有特別需求請於電郵聯絡時提出,我們會儘量配合和滿足閣下的需求

 

Shipping Method and Policy

We currently offer the following shipping method:

1. Local express delivery

When selecting “Shipping Method” at the online store, please select “Local express delivery”. We offer free shipping when the total amount of the order is higher or more than HKD$300, if an order is lower than this amount, the cost of delivery will be responsible by the customer and it will be charged by the logistics company when delivering the products.

After confirming your payment, we will ship your order within 5 working days. We will then send the reference number of your waybill by email for you to track up your order.

Note:If we are unable to provide any products in your order (or any other services relating to shipping), we will contact the customer through email or phone to arrange a refund. We also reserve any rights in refusing or cancelling your order.

2. Self pick-up

When selecting “Shipping Method” at the online store, please select “Self pick-up”. After confirming your payment, we will contact you by email to arrange the day and time of picking up your order.

Address:

FuTei Book Store, Upper Ground Floor, Lau Chung Him Building (LCH), Lingnan University, 8 Castle Peak Road, Tuen Mun, New Territories, Hong Kong

(About 10 minutes distance from Siu Hong MTR station) Getting to Lingnan University

Available time for picking up your products:

Monday to Friday ( 9 a.m. - 5 p.m.)

If you have any special needs on pick up time, please mention in your reply when receiving our confirmation email. We will try our best to meet your needs but it was not guaranteed.